EDI Analyst

How YOU Will Contribute

• Execute and monitor inbound and outbound EDI transactions supporting key retail customers and distributors
• Troubleshoot and resolve EDI failures, data errors, and transaction exceptions impacting order processing, shipping, and invoicing
• Partner with Customer Service and Supply Chain teams to resolve:
• Ensure EDI data integrity across ERP systems, internal platforms, and customer interfaces
• Support EDI integration with ERP systems to ensure accurate order creation, shipment confirmation, and invoicing
• Collaborate with IT and business teams to develop, test, maintain, and enhance EDI mappings
• Support retailer-specific workflows and compliance requirements
• Manage complex order flows including:
• Vendor Managed Inventory (VMI)
• Certification and go-live support
• Participate in system upgrades, enhancements, and EDI-related projects
• Monitor EDI performance and transaction accuracy to support customer service levels and fill-rate objectives
• Identify recurring issues and partner cross-functionally to drive root-cause resolution
• Maintain accurate documentation of EDI mappings, trading partner requirements, and internal processes
• Support audits and customer compliance initiatives related to EDI transactions
• Provide reporting and analysis on EDI exceptions, failures, and operational trends
• Recommend and implement continuous improvement opportunities to enhance automation, accuracy, and efficiency

About YOU

• 2+ years of EDI experience within manufacturing, food production, retail, or CPG environments
• 5+ years of relevant experience may be considered in lieu of a degree
• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field preferred